Viddyoze has two different formats of video file. These formats are .MP4 and .MOV.
Our .MOV files are animations that have areas of transparency, such as our social media animations and lower thirds. Our .MOV files use the codec ‘Apple ProRes 4444’, which may not be compatible with your video editor if you are experiencing an error.
If you are experiencing an error, please visit our Facebook Community Group and use in the search bar, search for the term 'mov' - there are lots of user solutions that may assist you, including how to convert .mov files properly for editors that give this error.
For more information on .mov files and how their codecs work, we also recommend watching the ‘ALPHA’ video on the Learn page here!