How do I cancel my subscription?

You can see which plan you are currently on within the plan page of your account. You can also visit this page to view all the features included in your account and what other options are available to you.  

If you are a new customer, looking to purchase a subscription or to downgrade, you can do all this from inside your account on this page. 

If you were an existing customer, prior to the launch of the new Viddyoze, all account changes will need to be actioned through our support team. Just drop us a message via live chat.  

If you’re looking to cancel, then we would be really sorry to see you go and would love to help in any way we can...Remember that we need at least 3 working days' notice to cancel any upcoming payment -  Please drop a message to our support team who will be able to help.

You can do this by emailing us at or reaching out in the live chat box on your account.

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