My reviews aren't imported

if you are having difficulty adding your reviews, please follow the guide in the setting up your brand section of our FAQS.

To add your Trustpilot account, type in the public URL in the box, click fetch reviews and let Viddyoze do the rest.

To add your google reviews, search your business name and click the correct link when it appears. 

Within 24 hours you will be able to start creating stunning videos that feature your 5-star reviews. 

If it has been less than 24 hours please give it a day for Vidyoze to sync with your review platform, it can take up to 24 hours for the full process to happen.

If it has been longer than this, please reach out to support who can help.

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